Gambling Commission release “Raising Standards for.

The Gambling Commission has announced that, on the back of its recent call for evidence, it will be holding a 12-week consultation which began in mid-August on the issue of gambling online with credit cards. Following the result of the consultation, the Commission will then take the most appropriate course of action in view of any evidence obtained by this consultation, alongside data already.

Gambling commission customer interaction consultation

Customer interaction describes how gambling businesses identify and interact to help customers who may be at risk of or experiencing harms associated with gambling. As part of this consultation, the Commission is requesting views on strengthening our expectations on identifying and interacting with customers, evaluating what works, and taking into account the regulator’s guidance on customer.

Customer Interactions. - Gambling industry conferences.

The watchdog has invited contributions from consumers, gambling businesses and others on three proposed measures related to consumer interaction, alternative dispute resolution (ADR) and gambling blocking software. As part of the consultation, the Commission will explore whether operators should be forced to provide customers with access to blocking software free of charge and how this could.David Clifton. SBC News has already reported on last week’s Gambling Commission “ consultation response ” confirming the forthcoming LCCP changes on age and identity verification for remote gambling. In adding my own take on those changes, I also include a comment below on another highly relevant matter flowing from this latest emanation from the UK’s gambling regulator, namely its.The consultation follows guidance published by the Commission in February 2018, which expanded on the rules around customer interaction for remote gambling operators. In particular, it provided.


They will also be asked to evaluate the impact that interaction has on a customer, as well as the effectiveness of their overall technique to problem gamblers. Additionally, the Commission is encouraging all operators to fulfill their targets when it comes to voluntarily contributing to funding research into the prevention and treatment of gambling-related harm.Gambling Commission guidance and wide consultation including trade organisations, local businesses, Councillors, responsible authorities, members of the public 8.What data have you considered for this assessment and have any gaps in the data been identified.

Gambling commission customer interaction consultation

On 14 th February the Gambling Commission opened a new consultation concerning proposed changes to the LCCP (Licence Conditions and Codes of Practice). The consultation will close on 9 th May 2019. The proposed changed relate to the LCCP social responsibility (SR) code provision 3.4.1 (Customer Interaction) and associated ordinary code provision 3.4.2. The Commission propose that only.

Gambling commission customer interaction consultation

The UK Gambling Commission Launches a Consultation about Credit Cards Use in Gambling. June 29, 2019. 69 Views. The Gambling Watchdog in the United Kingdom, the UKGC, has launched a consultation last Thursday, regarding the usage of Credit Cards to place online stakes, as well as other gambling machine limits. The UKGC Launches a Consultation about Credit Cards and Online Gambling. The UK.

Gambling commission customer interaction consultation

It is noteworthy that the Commission chose to publish this new guidance without prior notice to the industry and, as far as we are aware, without any consultation. Changes to the LCCP are generally implemented with at least 3 months' notice. This is because when amending a licence condition, Section 76 of the Gambling Act 2005 (the Act) specifies that the Commission should consult and provide.

Gambling Commission changes to Licence Conditions and.

Gambling commission customer interaction consultation

The UK Gambling Commission has opened a consultation period, as it invites consumers, gambling operators and members of the public to voice opinion on proposed LCCP changes, and to provide views on gambling blocking software. Following the introduction of new rules under which online operators must implement a fresh wave of age and identity checks, the UKGC is aiming to accelerate the process.

Gambling commission customer interaction consultation

UKGC Publishes Modifications to Social Responsibility Aspects of the LCCP. After completing the public consultation process pertaining to the proposed social responsibility provisions of the Licence Conditions and Code of Practices (LCCP) under the new gambling regime, the UK Gambling Commission (UKGC) published last week, a revised version of the LCCP containing the social responsibility.

Gambling commission customer interaction consultation

News that Britain’s gambling watchdog was planning to curb credit card gambling first emerged in the summer of 2019. The Gambling Commission launched a twelve-week consultation period in early August, inviting the public and other industry stakeholders to voice their opinion on whether the use of credit cards for gambling purposes should be prohibited or at least limited.

Gambling commission customer interaction consultation

On 12 May 2020, the Gambling Commission issued new “additional formal guidance” for online operators in response to “evidence that shows some gamblers may be at greater risk of harm during lockdown”. Online operators must now take this new guidance into account and they are “expected to make changes to act on this guidance as soon as possible”.

Gambling commission customer interaction consultation

On 12 May 2020, the British Gambling Commission issued new “additional formal guidance” for online operators in response to “evidence that shows some gamblers may be at greater risk of harm during lockdown”. Online operators in Great Britain must now take this new guidance into account and they are “expected to make changes to act on this guidance as soon as possible”.

Social responsibility and gambling - Local Government Lawyer.

Gambling commission customer interaction consultation

Ewen Macgregor and James Duckworth look at the key changes proposed by the Gambling Commission to the social responsibility provisions in the licence conditions and codes of practice. In August 2014 the Gambling Commission (GC) published for consultation a range of proposals for strengthening the social responsibility provisions in the licence conditions and codes of practice (LCCP).

Gambling commission customer interaction consultation

Gambling Policy and Regulation E-Brief: Online Only issued March 2001; updated September 2001. The ACT Racing and Gambling Commission is an independent statutory authority responsible for controlling and regulating all gaming, racing and betting activities in the ACT to ensure they are conducted honestly, with integrity and free from criminal influence. It has a comprehensive website with.

Gambling commission customer interaction consultation

The gambling review addressed a number of other points related to the industry. Raising the standards of player protection for online gambling was an important theme, with the Gambling Commission set to consult on changes to License Conditions and Codes of practice next year and set out expectations around customer interaction online.